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Downgrading Dropbox.

Downgrading Dropbox.

Draxworks75
New member | Level 2

I downgraded my dropbox to the basic plan.  however on my mac, when I search for anything it has dropbox ahead of everything after user.  I somehow got signed up for dropbox backup possibly, as the name of two files in Dropbox that I can't remove still show up there and in my search path.  I am using a mac.  How do I simply move all the dropbox files and get dropbox out of my search results?

1 Reply 1

Walter
Dropbox Staff

Hey @Draxworks75, sorry to hear you're having issues with this.

 

It sounds like you enabled the Dropbox Backup feature indeed. 

 

If you have the desktop app, you can navigate to the app's preferences under the Backups tab and disable it.

 

Otherwise, you'd need to navigate to your backups page and delete or disable it from there.

 

I hope this helps and please keep us posted on your progress! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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