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JGHouston
4 years agoHelpful | Level 7
Dropbox Paper document lose formatting on Android
For the last couple of weeks the Paper app on Android has been acting up, I have several documents with formatting, mainly bullet list and pictures, when I tried to edit a document already in Paper I...
- 3 years agoI changed default keyboard from Samsung to gboard which resolved the issue outright. Really interesting on a Samsung device? So what is the default keyboard & why is it apparently bound so much with Google?
Walter
Dropbox Community Moderator
4 years agoHey JGHouston, sorry to hear you're having issues with this.
Could you please clarify if you've noticed this happen with a specific Paper doc of yours or is it affecting all of your docs?
Did you try clearing the app's cache at all lately?
Any additional information will be more than welcome!
Could you please clarify if you've noticed this happen with a specific Paper doc of yours or is it affecting all of your docs?
Did you try clearing the app's cache at all lately?
Any additional information will be more than welcome!
JGHouston
4 years agoHelpful | Level 7
It affects all documents already in my DROPBOX and even creating new documents, I uninstall both apps PAPER and BROPBOX, even that I just have issues with PAPER app.
See attached screenshots, the first one is the existing document, the second one is when I tried to edit it on my phone I automatically lose all formatting.
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