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For the last couple of weeks the Paper app on Android has been acting up, I have several documents with formatting, mainly bullet list and pictures, when I tried to edit a document already in Paper I lose all of the formatting and even the pictures, I had to go to the desktop version an roll back to a previous version of the document, I can not edit or create new documents with formatting, my android version has been working good for years and all of the sudden I have this issue that is really inconvenient because I really need to use my phone or tablet to work on my documents, I'm not in front of my laptop all day.
I already uninstalled the Paper and the Dropbox apps a couple of times and reinstalled with no luck.
Any ideas of what might be the problem?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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About a month ago, my Dropbox stopped allowing me to format, by inserting paragraph breaks. i.e. addresses - select return after the first one to go to the second one and it jumps clear to the bottom of the file and scrunches everything back together again. I have been using Dropbox for over a year now without these problems, so I'm guessing it was after an update they completed. ALL of my documents/files/folders are this way. I've uninstalled and reinstalled to no avail.
I believe we are having the same issue and sounds like it started about the same time as mine! Were you able to get yours resolved?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Jay
Community Moderator @ Dropbox
dropbox.com/support
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It affects all documents already in my DROPBOX and even creating new documents, I uninstall both apps PAPER and BROPBOX, even that I just have issues with PAPER app.
See attached screenshots, the first one is the existing document, the second one is when I tried to edit it on my phone I automatically lose all formatting.
Jay,
I saw the reply on my email, I click to attach screenshots but the camera icon is not shown on the Android phone, I had to log in on my laptop to attach the screenshots
I couldn't attach screenshots from my phone I didn't see the camera icon on my Android device, I had to log in on my laptop.
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