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I have a folder where I keep my instrumentals and they are all saved in .wav or .mp3 files. I was going to listen to one particular file and noticed it had what resembles a lock by it instead of a wave symbol. I tried opening it and it only gives me option to open as a .txt file. I don't know how this happened and how I can restore my mp3. Any advice out there?
Yes, exactly @Cafnel; just add the (.mp3) portion to the file's name when renaming it.
Let me know if this did the trick!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi @Cafnel; welcome to our Community!
Can you please let me know if you're trying to open this file on our website, on your computer from within your Dropbox folder or via our mobile app perhaps?
A screenshot of how this looks like on your end would be very helpful so please feel free to attach one in your next reply.
Thanks a bunch!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hello @Walter. Thanks for replying. I've tried my mobile device and a computer. It's the file titled "NewRepublic"
Thanks for the screenshot @Cafnel!
It looks like this file is missing its extension for some reason. If you're sure it's an mp3 file, could you rename it appending the .mp3 part to the file's name?
Also, the icon you see on the left is the UFO icon which generally means that there's no preview available for the file you selected.
Assuming that the file was uploaded correctly, adding back its extension should help resolve this.
Keep me posted on the results please!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Yes, exactly @Cafnel; just add the (.mp3) portion to the file's name when renaming it.
Let me know if this did the trick!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
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Thanks for the update @Cafnel; I'm glad to hear it's sorted now!
See you around the Community and have a wonderful weekend ahead
Walter
Community Moderator @ Dropbox
dropbox.com/support
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