Folder has a padlock icon, and I can't edit files in it

rollek · ‎07-19-2018

we have a folder that is locked with a symbol. we can open them but not make changes. what to do?

Jay · ‎07-19-2018

Hi there, this sounds like a read-only shared folder.

You’ll need to get the owner of the folder to change your permissions to allow edit access.

Hope this helps!

Jay
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!

View solution in original post

Jay · ‎07-19-2018

Hi there, this sounds like a read-only shared folder.

You’ll need to get the owner of the folder to change your permissions to allow edit access.

Hope this helps!

Jay
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!

Folder has a padlock icon, and I can't edit files in it

Folder has a padlock icon, and I can't edit files in it

Top contributors to this post