Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

vmartin2023's avatar
vmartin2023
Helpful | Level 5
2 years ago
Solved

Moved Folder from One Location to Another but Files didn't Transfer and now theyre missing

Hi,   I'd appreciate any feedback immediately since this is a business issue. We have a business dropbox account that houses all the "server" files. Each personal user automatically gets a personal...
dropbox business
edit
Organize
restore
  • vmartin2023's avatar
    vmartin2023
    2 years ago

    Yes, I have tried any and everything to find these files. They are nowhere. We ended up having to recover past deleted files, and re-did any work that was lost. 

vmartin2023's avatar
vmartin2023
Helpful | Level 5
2 years ago

How do I navigate to the events page? I see the activity area, but not a location for the events. Also, dropbox is not allowing me to respond to the message you sent Hannah. It is giving an error.

vmartin2023's avatar
vmartin2023
Helpful | Level 5
2 years ago

Googled it and found the events page. It says the same thing as the activity log. See image below....

 

This is the folder we needed and the right location, but there was nothing in that folder.

About Delete, Edit, and Organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!