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Re: Dropbox menu bar top features gone

New Drobox app is terrible!

pavsiingh
Helpful | Level 6
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If I wanted to look at the latest files uploaded to my dropbox, I'd click on the dropbox icon in my menubar (Mac OS) and click on the folder containing the file that was last uploded as the folder tree was right under the file name.

 

On top of that I could right click the file name in the app, copy a link to these files and share it with whatever app I wanted to as the link was now in my clipboard. I could also go to folder the file was in simply by clicking the name of it etc etc and now ALL I can do is open the file. 

 

Who makes these incredibly stupid and unintuitive design decisions? ADD functionality, don't remove it.

20 Replies 20

Megan
Dropbox Staff
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Hey @nana71, thank you for all the details, and screenshot!

 

Can I ask for you to hover over your icon on the menu bar, check for the status of the app, and the version

 

Let me know once you have it, and we'll take it from there! 

 

Cheers!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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lennykoy
New member | Level 2
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thank you!

pavsiingh
Helpful | Level 6
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What dougschi said is what it looks like on my end now. And when I hover over a file, no options appear.

Screen Shot 2021-04-12 at 4.23.03 pm.png

 

This is the version info: Screen Shot 2021-04-12 at 4.20.15 pm.png

pavsiingh
Helpful | Level 6
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As MarkRM stated - additional step required after disabling this preference is to re-install dropbox as it won't simply revert back to a stable version.

kedepli
Explorer | Level 4
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I am having the exact same problem.  This very feature of being able to see what I worked on recently and what my team has worked on recently is the reason I picked dropbox instead of Box (which was free!).  I now want to cancel. This is TERRIBLE. 

nana71
Explorer | Level 3
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voila 

 

Screenshot 2021-04-19 at 12.59.22.png

Megan
Dropbox Staff
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Hey @nana71, thank you so much for the screenshot!

It seems you're using the Beta version of the app. Can you follow the steps shown here to opt-out from early releases, and then try re-installing the stable version of the app? 

Let me know if the issue remains after those steps. 

Thanks!
 

Megan
Community Moderator @ Dropbox
dropbox.com/support


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nana71
Explorer | Level 3
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Hi Lori,

 

thanks for your info. Actually most of the time were happy with being in the Beta version, but in this case we don't understand what's going on. Could you give some info why dropbox is opting out of navigating via the taskbar icon? It was so helpful and this feature should even be explored more if you ask us. Reinstalling dropbox is very heavy on our internet usage and we because we have a very complex and large database, this demands a lot of synching and is time consuming.. Looking forward to feedback on this. 

Best

Megan
Dropbox Staff
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Hey @nana71, and thanks for writing back to me!

The Dropbox desktop application isn't necessarily opting out of this feature.

However, as beta builds are still in the testing process and are used for testing purposes, you could experience some issues or an inconsistent experience, such as this one.

This is why, as a first step to isolate the issue, I recommended the stable version.

I hope this helps.

Megan
Community Moderator @ Dropbox
dropbox.com/support


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SophieKeij
Explorer | Level 3
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Schermafbeelding 2021-04-21 om 08.51.21.png

 thats our version

Need more support?