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Forum Discussion
Chloe861
4 years agoNew member | Level 2
Recover Files from dead link
Hello! I found some old Dropbox links, with files with emotional value, but since those links are from 2015/1016. I know the chances are very high the files are gone forever, but I still want to...
Mark
Super User II
4 years agoHi Chloe
I'm afraid if the account the links were attached to has been closed the files are permanently removed. There is no way, at all, to recover them 😞
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