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Recovering Deleted Files from over a year ago

Recovering Deleted Files from over a year ago

Titanic12342
New member | Level 2

A friend of mine had logged into my account, took my stuff to another flashdrive and deleted my files from my account without my knowing, recently I tried to get the stuff back from Garry's Mod since a lot of those files I cannot get back again, and my friend lost the flashdrive, is there anyway at all I can get those files back?

9 Replies 9

Rich
Super User II

@Titanic12342 wrote:

... is there anyway at all I can get those files back?


If they were deleted outside of your recovery period (30 days for Basic, Plus and Family accounts, 180 days for Professional and Business) then there's no way to recover them.

Chris1825282
New member | Level 2
Hey, my question is, how I get back my deleted files ( over 1 year)

Thanks for the help 🙂

Mark
Super User II

Hi @Chris1825282 

 

I'm afraid you cannot - there is no way to recover deleted files after the recovery window expires (i.e. 30 days for free or 180 days for paid). Upgrades are also not retroactive. 


 


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Mukunda
Explorer | Level 3

I got most of my Dropbox files deleted sometime in 2020. Is it possible to recover them? I would be grateful for any assistance.

 

Mukunda

Hannah
Dropbox Staff

Hey @Mukunda, thanks for joining the Dropbox Community.

 

Unfortunately, files that are deleted outside each account's restoration window cannot be recovered.

 

Depending on your Dropbox plan, you can restore files deleted up to a year ago, however, this doesn't work retroactively, so even if you upgraded, you wouldn't be able to restore them, I'm afraid.

 

Let me know if you have any questions.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Mukunda
Explorer | Level 3

Thank you for this message! I wonder what could be the region behind the files being lost! 

 

Mukunda

Hannah
Dropbox Staff

Not a problem, @Mukunda!

 

There are lots of reasons why your files got deleted.

 

Here's a post by my colleague Jay, that lists all the possible reasons for file loss, for more info.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Mario67
New member | Level 2

I moved all my pictures from Dropbox to OneDrive - or so I thought. Apparently only the icons are in my OneDrive and thousand of pictures from the last 20 years or so are missing. I have deleted them within the last 12 month. Any way they can be restored?

Hannah
Dropbox Staff

Hey @Mario67, thanks for joining our Community.

 

I'm afraid that if your files were deleted about a year ago, they can no longer be retrieved through Dropbox.

 

The restoration window for individual accounts is up to 180 days, depending on your plan. For free accounts it's 30 days.

 

Sorry that I couldn't be more helpful with this.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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    Hannah Dropbox Staff
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    Mukunda Explorer | Level 3
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