Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
A friend of mine had logged into my account, took my stuff to another flashdrive and deleted my files from my account without my knowing, recently I tried to get the stuff back from Garry's Mod since a lot of those files I cannot get back again, and my friend lost the flashdrive, is there anyway at all I can get those files back?
@Titanic12342 wrote:
... is there anyway at all I can get those files back?
If they were deleted outside of your recovery period (30 days for Basic, Plus and Family accounts, 180 days for Professional and Business) then there's no way to recover them.
I'm afraid you cannot - there is no way to recover deleted files after the recovery window expires (i.e. 30 days for free or 180 days for paid). Upgrades are also not retroactive.
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I got most of my Dropbox files deleted sometime in 2020. Is it possible to recover them? I would be grateful for any assistance.
Mukunda
Hey @Mukunda, thanks for joining the Dropbox Community.
Unfortunately, files that are deleted outside each account's restoration window cannot be recovered.
Depending on your Dropbox plan, you can restore files deleted up to a year ago, however, this doesn't work retroactively, so even if you upgraded, you wouldn't be able to restore them, I'm afraid.
Let me know if you have any questions.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Thank you for this message! I wonder what could be the region behind the files being lost!
Mukunda
Not a problem, @Mukunda!
There are lots of reasons why your files got deleted.
Here's a post by my colleague Jay, that lists all the possible reasons for file loss, for more info.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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I moved all my pictures from Dropbox to OneDrive - or so I thought. Apparently only the icons are in my OneDrive and thousand of pictures from the last 20 years or so are missing. I have deleted them within the last 12 month. Any way they can be restored?
Hey @Mario67, thanks for joining our Community.
I'm afraid that if your files were deleted about a year ago, they can no longer be retrieved through Dropbox.
The restoration window for individual accounts is up to 180 days, depending on your plan. For free accounts it's 30 days.
Sorry that I couldn't be more helpful with this.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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