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We should be able to completely remove an external collaborator from an account.

We should be able to completely remove an external collaborator from an account.

petalargie
New member | Level 2

Should be able to completely remove an external collaborator from an account. I deleted the original files I had shared with external collaborators before renewing my Dropbox account and upgrading it to a Business account. I am not able to delete external collaborators. I have no wish to see their names or share information with now or in the future. DEVELOPERS PLEASE CONTACT ME WHEN THIS CORRECTION IS MADE!

2 Replies 2

Jay
Dropbox Staff

Hi @petalargie, thanks for messaging the Community.

 

Could you clarify what you mean by not being able to remove the external collaborators?

 

Do they still have access to your shared files, even though they were deleted? Are these shared links, or shared folders and files?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Megan
Dropbox Staff

Hey @petalargie!

 

Did you have a chance to review the info my colleague provided? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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