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lost files

lost files

dan63
New member | Level 2
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hi 

 

I think recently dropbox said they are downsizing the free space to 200 mb. and my previous files are all lost. 

is it possible to recover them?

14 Replies 14

Taron
New member | Level 2
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can i or can i not get my files back older than 30 days? 

Mark
Super User II
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If you are a FREE user then no, you cannot @Taron 

 

They are lost. 


 


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Taron
New member | Level 2
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 I can certainly pay for a pro version if it would be possible to recover my files that are lost for more than 30 days?

So This is possible?

Mark
Super User II
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No, it is not possible. Your files are not recoverable. Sorry.

 

The only way to get a longer recovery is at the time of deletion be a paid user. So, because you are NOT a paid user your recovery period is 30 days. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Taron
New member | Level 2
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😳

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