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Dropbox Professional Free Trial stopped immediately after canceling

Dropbox Professional Free Trial stopped immediately after canceling

Martin-G
New member | Level 2

Hi,

 

I started the Free Dropbox Professional Trial (for 14 days) on 12/31. To be safe I cancelled the subscription in order to test the Trial without autmatic renewal.

 

Today (2/1) I'm looking into my account and I wondered why I'm already back the the Dropbox Basic although I still should be able to use the Professional for ~12 days!?

 

Can you please help me?

 

Thanks

Martin

1 Reply 1

Re: Dropbox Professional Free Trial stopped immediately after canceling

Mark
Super User II

I'm afraid once its cancelled it is cancelled. 

 

Dropbox has done what you said - cancel the trial. This is said in the popups when doing so.


 


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