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Dropbox Application not Syncing on Mac

Dropbox Application not Syncing on Mac

gemma_channnn
New member | Level 2

My dropbox application stopped syncing for 2 weeks and I couldn't see most of my files in the application, tried refreshing the application but that didn't work so I had to use dropbox web. Today when I clicked into my dropbox, instead of the dropbox application popping up, it was shown as a mac folder like the one in the 2nd photo. What is going on? 

 

Screenshot 2021-08-16 at 12.50.48 AM.png31101_Screen-Shot-2012-09-14-at-7.07.37-PM.png

1 Reply 1

Re: Dropbox Application not Syncing on Mac

Walter
Dropboxer
Hey there @gemma_channnn - happy Monday and welcome to our Community! 

Did you know that you can choose to open folders automatically in the Dropbox folder in Finder/File Explorer or the new Dropbox desktop app?

To change that preference:
  1. Open your Dropbox desktop app preferences.
  2. Click the dropdown next to Open folders in: and choose Finder/File Explorer or Dropbox desktop app.
Let me know if this helps!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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