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Neelyre's avatar
Neelyre
New member | Level 2
7 years ago
Solved

I'm trying to download files but Dropbox is asking me to upgrade?

I have a simple free account, but client just sent or shared me a folder that has 45 gigs of material on it. I need to download the material, but dropbox is asking me to upgrade my membership to do s...
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Shared Folders
  • Rich's avatar
    Rich
    7 years ago

    You client has invited you to a shared folder. In order for you to accept it, you need to have enough space within your account to hold that folder. You won't be able to access the folder without upgrading your account.

    Instead, you should ask your client to send you a share link to the folder instead. A share link is a view-only method of sharing that doesn't require the recipient to have a Dropbox account. You'll be able to download the content to your computer.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
7 years ago

You client has invited you to a shared folder. In order for you to accept it, you need to have enough space within your account to hold that folder. You won't be able to access the folder without upgrading your account.

Instead, you should ask your client to send you a share link to the folder instead. A share link is a view-only method of sharing that doesn't require the recipient to have a Dropbox account. You'll be able to download the content to your computer.

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