Can't install Avast because of Dropbox?

[christopher6]

A while back i tries to install an AVAST program, a person from Avast remotley tried to install the software with out luck. Reason was dropbox would not let it install 

[Lusil]

Hello @Christopher, thanks for reaching out to us. 

I just wanted to check back with you and ask if you were able to install the third party app in question eventually?

If not, could you send us a screenshot of any error messages that you got while trying to install it?

Looking forward to hearing back from you!

[christopher6]

Morning Lusil

Thank you for your reply. I have not tried to install the software again. The following is what I received after trying to install it.

C:\Users|chris|Dropbox|MyPC(Chris-Greenhill)\Downloads|AntiTrack install file(2).zip

[Walter]

Hi @christopher6, sorry to jump in here, but it looks like you enabled the computer backup feature. 

Can you take a look at this Help Center article and let us know if that's the case?

Towards the bottom of the page there are instructions on how to disable it too, if needed that is. 

[christopher6]

Hi Walter

Sorry for the delay but been busy. Not able to find how to disable backup.

[Megan]

Hey @christopher6 sorry to jump in here! 

As @Walter, mentioned above, you can find the steps on how to disable the Computer Backup feature here. 

Can you try, and keep us posted on the outcome? Thanks!

[christopher6]

Sorry, it has taken so long to reply. I could not find how to stop the backup. What I did and it seems to have improved the running of my computer.  I uninstalled Dropbox and then reinstalled it. 

Once again thank you 

Chris

[Megan]

Happy to see that everything is working smoothly now Chris! 

Give me another shout if something comes up @christopher6. 

Enjoy your day!