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Re: Couldn't start Dropbox

Couldn't start Dropbox

hassyhassy
New member | Level 2

Hello

 

I have a problem relink on my Mac.

I have two Mac. 

I unlinked application with Mac1 at once by Mac2.

Later, I tried to relink application with Mac1 but I failed to link.

I tried to recover.

At once uninstall the application, and then reinstall application, but failure happened again.

 

I appreciate it if you give me any advice how can I recover this situation.

 

bn.BUILD_KEY: Dropbox
bn.VERSION: 135.4.4221
bn.constants.WINDOWS_SHELL_EXT_VERSION: 51
bn.is_frozen: True
machine_id: 5f2ef849-1936-54e9-9686-1477301989c7
pid: 13092
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='hassymac2015', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Hashimoto Ichiro', pw_dir='/Users/hassymac2015', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='hassymac2015', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Hashimoto Ichiro', pw_dir='/Users/hassymac2015', pw_shell='/bin/bash')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_nsurlstoraged', '_serialnumberd'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_nsurlstoraged', '_serialnumberd'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/hassymac2015'
appdata: '/Users/hassymac2015/.dropbox/instance1'
real_path='/Users/hassymac2015/.dropbox/instance1'
mode=0o40700 uid=501 gid=20
parent mode=0o40700 uid=501 gid=20
dropbox_path: '/Users/hassymac2015/Dropbox'
real_path='/Users/hassymac2015/Dropbox'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/b3/qb2jx9f50bq3d41nh7jrvpy40000gn/T'
real_path='/private/var/folders/b3/qb2jx9f50bq3d41nh7jrvpy40000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "dropbox/client/authentication/register_host_helper.pyc", line 478, in _try_register_host
File "dropbox/client/authentication/register_host_helper.pyc", line 944, in handle_changed_host_secret
File "dropbox/sync_root/helpers.pyc", line 354, in destroy_root_from_config
AssertionError

1 Accepted Solution

Accepted Solutions

Re: Couldn't start Dropbox

Здравко
Super Collaborator | Level 20

Hi @hassyhassy,

Execute following command in terminal:

rm -rf ~/.dropbox

 

Now, try relink again. 😉

Hope this helps.

View solution in original post

2 Replies 2

Re: Couldn't start Dropbox

Здравко
Super Collaborator | Level 20

Hi @hassyhassy,

Execute following command in terminal:

rm -rf ~/.dropbox

 

Now, try relink again. 😉

Hope this helps.

View solution in original post

Re: Couldn't start Dropbox

hassyhassy
New member | Level 2

Really appreciate!

 

It has resolved.

Thank you so much!!

Need more support?