cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Dropbox tips & tricks

Learn how to get the most out of Dropbox with other users like you.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Desktop app syncing, connecting, and other problems might be a beta

Desktop app syncing, connecting, and other problems might be a beta

Jose_Jimenez
Helpful | Level 5

Some issues with the desktop application are sometimes because of using a beta version (I’ve just learned about what beta means). This can be problems with syncing, connecting, starting up, and more. 

 

Make sure that your version has a 4 in the middle (like the current one 149.4.4568) because that means it is a stable version. If you have a 3 in the middle (like 150.3.4987) you are using a beta version.

To turn this off, turn off Early Releases in your account settings online like this
https://help.dropbox.com/accounts-billing/settings-sign-in/enable-early-releases. Then, install the current stable version by going here https://www.dropbox.com/downloading. You do not need to uninstall the desktop app beta. Just install the stable one over it. 

 

😎 

0 Replies 0
Need more support?