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Forum Discussion
Shawn B.14
6 years agoHelpful | Level 6
Dropbox is stuck syncing after an update, what can I do?
I have the "Dropbox Plus" subscription and I run the client on 4 computers.
Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox...
DarseZ
6 years agoCollaborator | Level 9
I wrote that after downloading a previous build but haven't tried it to know if it's possible. Based on other research, it may not be.
Daphne
Dropbox Community Moderator
6 years agoHey everyone, thanks for your patience here!
Thanks for joining us here marcoross83, as a first step please just try the steps here.
For those who already tried "Fix permissions/hardlinks", could you check that you don't have symlinks within your Dropbox folder? You can use the steps in point 7 of this article.
Symlinks can cause syncing issues, along with high CPU usage like you mentioned seeing Matt F.16. Can you try removing the symlinks or replacing them with the actual file and restart Dropbox?
To see if there is indeed a common root cause, then we need to drill down the possibilities as syncing issues can be caused by a number of instances.
I wouldn't recommend it, but you can try installing a previous version of the app from here, as the newest versions have the latest security enhancements etc. Also, the app would automatically update to the latest version.
I've reached out to your email tonyskate, please check your inbox when you have a moment and we'll go from there.
Last but not least, I'm very glad to hear that those steps helped resolve your issue with the conflicted copies PatWard! I'll be following up with you in a moment on your thread.
Thank you all for your ongoing cooperation, it's very much appreciated.
Keep me up to date! :white_check_mark:
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