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Forum Discussion
zoe m
1 year agoExplorer | Level 3
Attaching files from Dropbox in Outlook mobile app doesn't show full results.
I'm using outlook app on Android phone.
When I try to add an attachment from Dropbox, (from going "Attach a file" then in "Other locations" selecting Dropbox) the list of files it shows me is not c...
zoe m
1 year agoExplorer | Level 3
I've deleted the search history in each app, I dont see a clear cache option in Gmail or Outlook?
I've just tried in the Outlook app, going "Attach a file" then "Device" instead of "Dropbox" , and under device it then allows me to access Dropbox with all the correct files showing! Why wouldnt it show in the dropbox option?
I've tried in the gmail app and can view and navigate to the files, but still get the same error message "Unable to Attach File" message.
Hannah
Dropbox Community Moderator
1 year agoHey zoe m, if you haven't already, can you also uninstall-reinstall both the Dropbox app and your email apps, to see if that makes any difference?
- zoe m1 year agoExplorer | Level 3
Reinstalled Dropbox pp, no difference. Removed and readded email accounts but dont want to uninstall whole app as have several other accounts in gmail. No change.
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