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Coacto's avatar
Coacto
Explorer | Level 3
2 years ago

Errors from Salesforce Dropbox integration

I am getting the following errors from one of our Salesforce customers who is using the Dropbox Salesforce integration app.  Any thoughts on what is going on here, and how this might be fixed? Than...
Third Party Integrations
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Coacto! Thanks for posting on the forum. 

 

To look into this further, we’ll need to log a ticket for you instead. 

 

Is it OK if we send it to this email address?

 

Let me know.

Coacto's avatar
Coacto
Explorer | Level 3
2 years ago

Hi Nancy,

 

Please use [personal information removed per the Community's Guidelines]

 

Thanks, Paul

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Coacto, sorry to jump in here, but I just wanted to mention that we can only send you a ticket to the email address that's associated with your profile here, on our Community.

     

    If you'd like to use another email address, you can try contacting our support team from your end. 

    • Coacto's avatar
      Coacto
      Explorer | Level 3
      2 years ago

      Thanks for the response.  The person that set up this user has since moved on, but their email address is still active, please go ahead and use the original email address for the ticket and we will change that at a later date.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Thanks, Coacto, I just sent you an email, so we'll continue there.

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