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Replacing old Dropbox account for new one in Outlook

Replacing old Dropbox account for new one in Outlook

sgweddings
New member | Level 2

Hi people! I’m trying to attach files to my MS Outlook emails using my iPad, and I can’t seem to get rid of the option of my old Dropbox account. How do I delete this as a source, and replace it with the new Dropbox account?

1 Accepted Solution

Accepted Solutions

Nancy
Dropbox Staff

Hey @sgweddings! I hope you're doing great.

 

Are you currently logged in to your new Dropbox account on your iPad? 

 

Have you tried to uninstall the Dropbox for Outlook add-in and reinstall it on your device? 

 

Let me know if that seems to help, or if you have any questions.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Nancy
Dropbox Staff

Hey @sgweddings! I hope you're doing great.

 

Are you currently logged in to your new Dropbox account on your iPad? 

 

Have you tried to uninstall the Dropbox for Outlook add-in and reinstall it on your device? 

 

Let me know if that seems to help, or if you have any questions.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

sgweddings
New member | Level 2

Deleting the account from the outlook app and logging back in helped! I am so new at this! Thank you!

Nancy
Dropbox Staff

Glad to hear that, @sgweddings!

 

If you need something else, don't hesitate to ping me.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Nancy Dropbox Staff
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    sgweddings New member | Level 2
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