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Forum Discussion

AdamFerg's avatar
AdamFerg
Explorer | Level 4
6 years ago

Unable to edit word documents on iPad / Microsoft word

Hello, I am using Dropbox (v206.5) on my iPad (up to date with IOS 14.01) and for most word documents I am able to open them from Dropbox app and edit them in word with no problem.  Periodically, w...
Microsoft Office
Mobile
Third Party Integrations
Cleanfire's avatar
Cleanfire
New member | Level 2
5 years ago

I am having this exact issue and have worked through the steps outlined here without the issue being solved.  Did this ever get resolved?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi there Cleanfire; thanks for joining the discussion here and sorry to hear about this.

Can you please let us know if you're getting any specific error and if so, send us a screenshot so that we can have a look?

While we're at it, can you confirm you're using the most up to date versions of your device's OS and both the Word apps and our mobile app for iPadOS as well?

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