Dropbox is supposed to be erasing forever deleted files that's older than 30 days on a few account. Where did all this data come from?
That has already been addressed in this thread. On this very page, in fact...
I have the same question asked by:
Ross, thanks for this. One thing, its unclear how to identify all those files that have reappeared. There are obvious top level folders that have reappeared, but how do I find files that may have reappeared somewhere inside a valid top level folder (that is a folders that was correctly in my dropbox just before the bug) if I have 100Ks of valid files and folders in my dropbox?
Can you give some more guidance on how to identify them? Or does this bug only put these reappearing files and folders at the top level of my dropbox?
This happened to me too. All of a sudden a really old (at that time shared with another account) folder reappeared. From 2011 circa. Several gigabytes.
On Jan 17 some old files spontaneously appeared in my recents folder. These were audio files. We have shared access with my husband. None of us opened these files for the last two years. How is it possible? I have checked the security and events log. Looks like we were not hacked. Today another surprise. We found two videos recorded years ago in the recents folder again. None of us opened these files again. Does this have anything to do with this bug fix that restored deleted files?
Same here. I am seeing some old folders and cannot delete them.
Moreover, if I use the API's list_folder endpoint with the include_deleted option I see a lot of files and folders that have been permanently delete years ago.
Why are they still there? I can't believe that so many files and folders have metadata inconsistencies.
We are glad Dropbox patched this problem. I have two short queries and hoping that you can reply.
I am sure some serious users may be having these questions on their minds too.
The second question is more relevant since we have maybe worked on many files over the months & years and updated them with newer versions. Just because dropbox managed to revert all the zombie additions isnt enough. We have to be certain that the versions were right and/or they didn't delete legit file entirely from the folder index because it was affected i.e files missing because they were affected by the bug.
When we have several thousand files totalling to several GB's it is very hard to go and check them individually. We can't be even sure if the bug has been entirely quashed. Your response (even if bit technical) can help restore some faith in the bugfix.