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Change billing from monthly to yearly

Change billing from monthly to yearly

mattbailey
Explorer | Level 4
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Hi,

 

I'd like to change my billing cycle from monthly to yearly. I don't want to pay $13 a month, I'd like to pay whatever the yearly fee is please.

I'm on Dropbox Plus. I really need a yearly billing cycle, not monthly. How do I do this? 

 

Thanks,

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
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Hi @mattbailey, do these steps help at all in changing the billing cycle on your account?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

12 Replies 12

Walter
Dropbox Staff
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Hey @mattbailey, thanks for using Dropbox and welcome to the Community!
 

You can switch your Dropbox subscription from monthly to yearly at any time by selecting the yearly option in your account settings under the billing tab.

 

You'll begin your new annual subscription at your next renewal date, and you'll be charged annually going forward.

 

I hope this helps!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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mattbailey
Explorer | Level 4
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Hi Walter,

 

I can't seem to do that? Here's what my billing screen looks like: Screen Shot 2023-01-06 at 10.32.50 am.png

Jay
Dropbox Staff
Go to solution

Hi @mattbailey, do these steps help at all in changing the billing cycle on your account?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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mattbailey
Explorer | Level 4
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Amazing. This worked thank you. For some reason I feel like this should be under billing, not plan, but we got there in the end. Thanks.

Francis Redman
Explorer | Level 3
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Hi,

 

I saw an advert on dropbox to save money by switching to an annual subscription, clicking on the 'view upgrade options' link in the top bar when logged into Dropbox brings up an error page, and there doesn't seem like an option to make this change under billing settings from my admin account.

 

I have a Personal Plus account.

 

Thanks

Francis

Mark
Super User II
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Hi @Francis Redman 

How are you currently paying? Is it via a mobile play store?


 


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Francis Redman
Explorer | Level 3
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Hi Mark,

 

I am paying via PayPal.

 

F

Walter
Dropbox Staff
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Hey @Francis Redman, sorry to jump in here, but could you try clearing your browser's cache and/or using another browser and let us know if you still get an error? 

 

If you do, I'd appreciate a screenshot too. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Francis Redman
Explorer | Level 3
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Hey Please see screengrabs of what I get on the billing page, and also what I get when I go try to view plans.

 

F

 

IMG_8231.PNGIMG_8230.PNG/

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