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Change email address for Invoice

Change email address for Invoice

Peter_Fa
New member | Level 2

Hi!

How can I change the contact / the mailadresse where the invoices are sent to? We have a Dropbox Business Advanced Account.

 

Thanks in advance.

 

Best regards

 

Peter

5 Replies 5

Nancy
Dropbox Staff

Welcome aboard the forum, @Peter_Fa

 

To do this, you’ll need to become a billing admin on this Business team. Are you already an admin, by any chance? 

 

If yes, then what you need to do is to insert your billing info via the Billing tab of your Admin Console (even if it’s the same payment method as before). 

 

Otherwise, the existing team admin will need to appoint you billing admin of the team, so that you can change the email address showing on your Business invoices.

 

I hope this helps, but I’m here if you need something else.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Peter_Fa
New member | Level 2

Hi Nancy!

Thanks for your answer. I'm Team-Admin so I actually didn't understand if I'm allowed to do that. Additionally I've transfer your informations to German because my userinterface is in German 🙂 And I realy dont know if my translations are correct

Maybe you have some screenshots for me?

 

I find two tabs in the billing section of the admin console: Manage plan (in German "Abo verwalten") and payment data (in German "Zahlungsdaten).

Where would I find this "billing info"?

 

Thank you very much for your help!!!

Megan
Dropbox Staff

Hey @Peter_Fa, would you like for me to send your thread to a German agent, since we have a specific department? 

 

I think they'd be able to guide you in your preferred language. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Peter_Fa
New member | Level 2

Oh yes, that would be nice - thanks in advance!

 

Best Regards

 

Peter

Nancy
Dropbox Staff

Hi again, Peter! 

 

Since this thread is already in English, can you please visit this page in order to post in German? This way, our German-speaking agent will look into this. 

 

Cheers.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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