Re: Claimed Free 100GB From New Lenovo Laptop But Only 6 Months Instead Of 12 Months
As I was exploring my laptop to check what model I have, I just discovered that I am eligible for 100GB space for 1 year as shown in the screenshot below.
I successfully redeemed it, however, the notification only shows 6 months instead of 12 months. Please see the screenshot below.
Do I need to redeem it again after 6 months? Or how do I go about this?
Thank you very much!
Hey @gezille, thanks for using Dropbox and welcome to our Community!
It seems that your device was/is eligible for the 6 month promotion and the annual mention in your second screenshot is not correct.
Do you see the promotion's expiration date perhaps in your plan tab?
Any additional information is more than welcome!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here! Interested in Community Groups? Click here to join
Thanks for the response, Walter!
It doesn't show an expiry date but it still shows for 6 months. I checked my Lenovo Vantage again and it still shows 1 year.
Maybe I would need to reach out to Lenovo instead?
Hi @gezille, as the promotional offer according to our site is for 6 months only we can confirm it is correct.
We'd recommend contacting Lenovo if you require more information about this specific offer.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know. Need help with something else? Ask me a question! Find Tips & Tricks Discover more ways to use Dropbox here! Interested in Community Groups? Click here to join!