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I have a monthly subscription, but I want to pay annually

I have a monthly subscription, but I want to pay annually

shady mohamed
Explorer | Level 3
Go to solution

hello 

 

i am on dropbox plus plan and i pay monthly 

 

i want to pay annually but i cannot find how to change from monthly to annually 

 

when i try to upgrade a message (you are already on dropbox plus plan)  appear and i cannot upgrade to annual plan 

 

any help 

 

thank you 

 

 

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
Go to solution

Hi @shady mohamed, have you tried these steps to change your billing cycle?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

6 Replies 6

Hannah
Dropbox Staff
Go to solution

Hey @shady mohamed, thanks for posting to our Community today.

 

You should be able to switch from monthly to annual billing from the billing tab in your account settings.

 

Let me know if you have any questions!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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shady mohamed
Explorer | Level 3
Go to solution

thank you for reply 

 

i know this page and searched in it 

 

but i didn't find any link or instruction how to change my subscription from monthly to annual

 

any help 

Megan
Dropbox Staff
Go to solution

Hi @shady mohamed, sorry to jump in here!

 

What are the options you see when accessing your billing tab? Also, did you upgrade directly from our end, or did you use Apple/Google? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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shady mohamed
Explorer | Level 3
Go to solution

you are welcome

 

 here my billing page 

 

2.PNG

 

the options i have :

change paying method 

display invoice or receipt and print them 

 

that is it no other options 

 

i pay my subscription monthly and i want to pay annually so how can i change from monthly to annually ?? 

 

thanks  

Jay
Dropbox Staff
Go to solution

Hi @shady mohamed, have you tried these steps to change your billing cycle?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

shady mohamed
Explorer | Level 3
Go to solution

i didnt see it 🙂 

 

thank you very much for help

 

i changed it thanks  

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    shady mohamed Explorer | Level 3
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    Jay Dropbox Staff
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    Megan Dropbox Staff
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