Lenovo 100GB offer - new laptop - new account

[newuser2]

Hi I purchased a new Lenovo Laptop. I saw a popup offer for 100gb for 12 months free.

The software was pre-installed on my laptop - Lenovo Vantage.

I created a new account with a new email address. I noticed dropbox identified my laptop when i created the account.

I did not receive the 100 gb capacity. I am still limited to 2gb a few days later.

Please help.

newuser2

[Mark]

Did you meet the terms by completing www.dropbox.com/gs ?

[newuser2]

Thank you for the reply, but that link is to add 250MB to your account. 

The Lenovo offer has no such requirements. Simply buy a Lenovo machine and installed the included bloatware and create an account. See link here that was provided to me by a Lenovo rep in chat. Unfortunately he disappeared before actually loking at my particular situation.

What is the current Dropbox promotion on Lenovo devices? | Dropbox Help

I did what was required. There is no mention of installing drop box on other machines, invite friends etc.

Where is Lenovo support?  I know it's the weekend, but I see a lot of issues with these offers.

thanks,

[Jay]

Hi @newuser2, could you try completing the get started page as @Mark suggested to see if this helps activate the promotion on your account.

[z5545]

...

[Megan]

Hi @z5545, let's see what we can do about it! 

Also, keep in mind I've merged your post under this thread, since it echoes the situation the user above has described. 

As a first thing, can they try following these steps?

Let me know what happens after that. 

[z5545]

...
 

[z5545]

...

[Megan]

Hey @z5545!

I just sent you an email, in order for us to look into this. 

Reply back as soon as possible, cheers!

[justf0g]

I am not able to see the 100gb additional space for my lenovo device also.

Tried the steps in the article, but still no result.