Upgrade to Family Plan

[jazzmeg1]

Hello

If I upgrade from my individual plan to the Family plan,
will the files and folders in my original account automatically be added to the new plan?

Also, will anyone I invite be able to keep their original contents in the new plan as well?

Thank you.

[Mark · Accepted solution]

Upgrades to plans are just an increase in quota and additional features - nothing at all changes in terms of your files/folders. 

The people you invite will keep their own account, it will just be part of your plan with a bigger quota

[jazzmeg1]

Thank you!

[DrStuart]

Currently I have dropbox professional. I've retired and could downgrade to dropbox plus, but I would rather change to the family plan. It looks as if I cannot move from professional to family without downgrading first to plus. However, even if I do that, I cannot change until my billing date in November. Is it really impossible to change straightaway? This is very frustrating. I realise that family is cheaper than professional but I don't mind losing the difference. Please can anyone help me achieve a switch immediately?

[Mark]

Unfortunately this is correct. You cannot move to Family while on paid plans. 

[Matteo76]

Yes!  In the same boat.  HELP!  

[Megan]

Hi @Matteo76, thanks for posting here! 

When you say you're in the same boat, do you mean in regards to what @DrStuart posted? Feel free to elaborate a bit more on that.

Some info such as the plan you're currently using, and how you wish to proceed, are more than welcome.

Keep me posted!