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Why can't a single user get an Advanced Account without paying for 3 users?

Why can't a single user get an Advanced Account without paying for 3 users?

Divepuget
Explorer | Level 3

I'm frustrated with Dropbox plans. I'm a single user who doesn't want to pay for a 3 team plan to gain more storage capacity. Currently I'm in a 5T plan  that my account shares jointly with the other institution. The institutions plan was downgraded to a lesser plan. I'm the soul producer of digital material that I share with this institution. I can no long sync my material to the account since its over capacity now. I want to upgrade my account to the Advance Account for unlimited storage. I miss understood the plan pricing. It said a yearly plan was $288 thinking I could handle this pricing. But then it came to checking out it said it would be $864, shock! Then realized it was for three users at that price. Don't advertise single user pricing upfront when you can only get it for the price of $864. No one gives a crap about single user pricing when you can't get single user pricing.

 

Please consider the little guy who is productive and is just single user team! I've loved Dropbox but your plans suck! 

Any suggestions or possible future plans that are reasonable for the little guy without breaking the bank.

Thank You

Eric

13 Replies 13

Hannah
Dropbox Staff

Hey @Divepuget, thanks for taking the time to post here.

 

I understand your frustration and so we really appreciate your feedback about our available plans.

 

I will make sure to pass these comments along to our team.

 

If you need anything else, please let us know.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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tkurzphotos
Helpful | Level 5

Hi - I am a single user, storing mostly RAW files (that I dont need constant access to). Currently at 2.8 TB, but will need 5 TB, and possibly more in the years to come. I have upgraded from DB Professional (3TB) to DB Standard for Growing Teams (5TB). The cost for this is upwards now of $550 per year and is geared towards collaboration with a per user fee (3 users). What I'd really like to find is a reasonably priced solution just for me. Am I correct in saying that Dropbox doesnt have a plan that suits me? An individual plan with 5 TB or more?

 

Many thanks - I'm considering migrating to Backblaze and really would prefer to stay put. But $550 per year ($15 per user per month with 3 users even though I'm only 1 user x 12).

 

As I dont need always on access to many of the files, would Dropbox backup work as a solution?

Rich
Super User II

@tkurzphotos wrote:

Am I correct in saying that Dropbox doesnt have a plan that suits me? An individual plan with 5 TB or more?


That's correct. The largest individual plan Dropbox offers is the Professional plan with 3TB of storage, and you can add an additional 1TB of storage as an add-on (but only 1TB additional) from your Plan page.

tkurzphotos
Helpful | Level 5

That seems like a real miss from Dropbox. I will now leave them, and would have been happy to stay.

MikeWWW
Helpful | Level 5

I've been looking for same option. But it's way cheaper to just move to Google One 5TB which is pretty much the same price as Dropbox 3TB. Or I just add 2TB of Google Drive for a small price. 

 

DropBox appear to have had years of feedback that they need higher level single user plans, so I doubt anything will appear before my storage tops out in next few months. Google offer a good path to move off DropBox incrementally.

Montano Mastering
New member | Level 2

I need some of the features of Business Advanced but I am a single working freelancer. No team and I don't need to buy three plans. It would make so much sense if I could buy the Business Advanced one plan at a time.

 

Or make a professional plan with an upgrade to unlimited storage and some of the other features of business.

 

Let me know if you can make this happen!

ameliehaeck
Explorer | Level 4

Hi,

While I appreciate Dropbox's service, however, I find the 4TB storage limit insufficient for managing all my work. As an editor, 3D and 2D animator, or motion designer, I often work with large files that quickly consume the available 4TB capacity.

Although I highly value Dropbox's service, I must express my disappointment with the pricing structure. I don't want to pay double for the business package designed for three people, even though I am one in my business. Alternatively, I would need to allocate 1 to 2 days for backing up files onto external hard drives. Considering the technological advancements of 2023, I believe it's important for Dropbox to enhance its offerings.

Thank you, and I hope you have a wonderful day.

Walter
Dropbox Staff

Hey @Montano Mastering & @ameliehaeck, thanks for your feedback on this - it's been noted in our system.

 

Also, FYI I just merged your post under this discussion as it seems to be similar to the OP. 

 

Let us know if you have anything else to add. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Montano Mastering
New member | Level 2

Thank you - can you give us an idea of when we'll see movement on this?

 

Additionally, and this may be the wrong place for this, but when I downgraded my plan from Business (trial) to Professional all of my links that I had sent to my clients - that they rely on to access their products - became dead. Now when I asked if my files would be up still I was told yes, but this caveat was not disclosed and has led to the biggest work headache of my life. Is there any way to rectify this? I have hundreds of broken links and all those links correspond with an inconvenienced client. 

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