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Hey @Muhammad Mohsin - sorry to hear about this.
I understand that an incorrect date of birth was entered while signing up for an account or while updating your account details.
If the date of birth that was entered does not meet the minimum age requirements, the user will be considered a minor as per our terms of service and the account will then be made inaccessible and deleted.
You can see this page for more information.
If this was indeed a mistake and you'd like to correct this, please let us know if it would be OK for us to reach out via email.
Hi @owc admin, how are you today?
I'd be more than happy to reach out via email, in order for us to look into this closer. Would that be okay?
Let me know.
Hi @Tamerj1, happy Friday!
I just sent you an email, so we can have a look into this. Reply back to me, and we'll take it from there.
Hi, there dropbox!
I, recently have entered the wrong birth year when accepting an invitation for Dropbox. I have until 4/8/2022 until account gets locked out. How can i fix this matter as the contents in the Dropbox is for works. Please help!!
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