Does using Google Login create whole new account? In a hurry to upload and share photos, and the verification code had taken more than ten minutes to arrive (and still hasn't - separate issue). So I used to Google login option.
It looks like whole new Drop Box account has been created, and I don't know how to get back to my old one with all its folders, files and users. HELP!
Yes! It's a pretty bad system that it just creates a new account without first checking. Many people have posted that the same has happened to them.
It looks like whole new Drop Box account has been created, and I don't know how to get back to my old one with all its folders, files and users.
You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
