Legacy Planning feature

[B2of3]

Can you please add a legacy planning feature which provides capacity to predetermine how folder content is handled upon proof of death or incapacity being received?

[Walter]

Hey @B2of3, thanks for sharing your thoughts on this with us and happy Friday!

As you probably know, the process of accessing a deceased person's account at the moment is outlined here. 

Having said that, note that your feedback has been noted in our system - please let us know if you have anything else to add.

Thanks!

[Susan C.3]

I agree completely.  The current procedure is entirely inadequate for those who have properly planned for death or incompetency because a court order is NOT required under many trusts and wills for death or incompetency. Most legal documents these days permit automatic transfer of these powers WITHOUT a court order. Please fix this to permit submission of the appropriate legal documents (and, death certificates when applicable) when a court order is NOT required.  For example, my will says all of my possessions transfer automatically to my (now) living trust on death, which then becomes a testamentary trust.  My trust has trustees listed who will automatically be put in place without a court order.  Similarly, if I become incompetent, the trustees of my trust can take over simply by getting multiple specialized doctors to certify my incompetence WITHOUT going to court.  The purpose of these arrangement is to AVOID the time and cost of having to go to court.  Why would Dropbox require someone to go through this if it's not legally required in order to for someone to access my files?

Other apps now generally have a legacy planning feature that let us automatically designate someone who is able to access our online accounts.  Please catch up.