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My account was closed due to inactivity. How do I get it back?

My account was closed due to inactivity. How do I get it back?

eabiiro
New member | Level 2

Please my account was closed due to inactivity. How do i get it back

1 Reply 1

Hannah
Dropbox Staff

Hey @eabiiro, sorry to hear about this.

 

Generally, once the account gets deleted, there's not much the team can do about, I'm afraid.

 

But to make sure, I would suggest reaching out to our support team directly.

 

To do this, open a private browsing/incognito window and go to this page, to fill out the form and submit your ticket.

 

Let me know once you have your ticket number.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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