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Not receiving Security Codes via email

Not receiving Security Codes via email

sarahb0092
New member | Level 2

Hey, I'm not receiving the security codes to my designated dropbox account. 

Anytime I press "resend code" it still wont send to my email. 

I need to be able to sign into my account and currently I am unable to which is incredibly frustrating. 

Someone please help. 

1 Reply 1

Hannah
Dropbox Staff

Sorry to hear about this, @sarahb0092.

 

Have you checked your spam folder, to see if the email went there?

 

If not, try adding no-reply@dropbox.com to your email contacts and then try again.

 

Let me know how it goes!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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