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My email address has been hacked, and I'm afraid for my Dropbox account.

My email address has been hacked, and I'm afraid for my Dropbox account.

Karanx10
Explorer | Level 3

Some hacker hacked my email account, he might come here , any suggestions?

4 Replies 4

Karanx10
Explorer | Level 3
My account have been hacked by hacker and I need to stop using my drop box.

Rich
Super User II

@Karanx10 wrote:
Some hacker hacked my email account, he might come here , any suggestions?

Secure your email account and change your passwords for ALL services you use. If you have another email account, I'd suggest changing all of your services to the other email to be on the safe side.

Karanx10
Explorer | Level 3
How do I secure the past Email ? which have been hacked and the recovery address have been changed

Megan
Dropbox Staff

Hi @Karanx10, sorry to hear about that! 

 

If your email has been hacked, then the best case scenario would be to change your Dropbox email address, to a new one.

 

That way you'll secure your Dropbox account. Keep in mind you'd need to have the old email address verified prior to that, and to know your Dropbox password, in order to change the email.

 

You can also see more about this here

 

I hope this helps! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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    Megan Dropbox Staff
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