cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to make sure we keep you updated on the ideas that other users have shared here on the Community? Us too! Check them out over here.

Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1
Ask
2
Reply and help

dropbox work account absorbed my account?

Re: dropbox work account absorbed my account?

Scott S.48
New member | Level 1

Well, I've been on Dropbox for business, paid up since February, and Camera Uploads worked the whole time.  So maybe it was working as a glitch, but it worked.  Only 2 days ago did I get a notice that it was disabled.  Yeah, definitely a valid complaint, I'm pretty upset about it.  Frankly, had I been aware of this limitation, I never would have spent the money for the business account.  I guess I will just have to see what happens when I call them tomorrow.

I appreciate that you don't work for Dropbox, thanks for sharing your knowledge.  

Re: dropbox work account absorbed my account?

Brian M.55
New member | Level 1

I had the same thing happen. I was asked to accept an invite to share files and now my account has been absorbed by someone else's. Dropbox will not do anything to assist. It seems like this has happened to many people with little to no help from Dropbox. Upside, I'm traveling to San Francisco for business and I'll swing by the corporate office conveniently located at 185 Berry St. Ste. 400 San Francisco, CA 94107. I'm curious if this is their actual address and I'll post my findings. 

 

 

Who's talking

Top contributors to this post

  • User avatar
    Brian M.55 New member | Level 1
  • User avatar
    Scott S.48 New member | Level 1
  • User avatar
    Mark Super User II
What do Dropbox user levels mean?
Need more support?