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Dropbox full after accidentally backing up a large USB disk

Dropbox full after accidentally backing up a large USB disk

ReneVH
Helpful | Level 5
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Due to an unwanted synchronisation of a large USB disk my 2Gb space is full. The synchronisation was aborted but now I can't reclaim the space occupied (I can't see any file in the desktop app). Is there a solution without upgrading?

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ReneVH
Helpful | Level 5
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Thank you for the advice. After installing Dropbox Backup I was able to remove the 2Gb file.

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2 Replies 2

Hannah
Dropbox Staff
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Hey @ReneVH, thanks for reaching out to our Community today!

 

It seems you enabled our backup feature for this USB disk.

 

Can you try to follow the steps in this article to disable backup for this drive?

 

Once it's disabled, you should be able to delete the backup from your backups page, to free up your space.

 

Let me know how it goes.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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ReneVH
Helpful | Level 5
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Thank you for the advice. After installing Dropbox Backup I was able to remove the 2Gb file.

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    ReneVH Helpful | Level 5
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