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LaMed2's avatar
LaMed2
New member | Level 2
2 years ago
Solved

I accidentally deleted my Dropbox app. How can I get my files back?

I accidentally deleted my Drop Box account while trying to change my annual subscription plan.

How do I get the App and access back?

  • You cannot recover a deleted account I'm afraid. If you just deleted the app but not account simply download and relog in. 

     

    So you will need to download the app again and sign up to a new account. 

2 Replies

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    You cannot recover a deleted account I'm afraid. If you just deleted the app but not account simply download and relog in. 

     

    So you will need to download the app again and sign up to a new account. 

  • LaMed2's avatar
    LaMed2
    New member | Level 2
    2 years ago

    Thanks, Mark for your advice and support. I was able to access my Dropbox files and account.

     

    LaMed

     

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