Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Dear Community Members,
I am a total ignorant with digital tools.
I want to use DropBox only for what I want. Meaning I want to share stuff. I do not want that Dropbox synchronizes with my laptop neither with the external drivers associated with it.
What should I do, please?
Hey @DreamingboxUser, thanks for joining our Community!
It sounds like you may have enabled the Dropbox Backup feature to backup your external drives to Dropbox.
If that's so, you can disable it as outlined here and access your backups directly from this page.
I hope this helps!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hey @DreamingboxUser, thanks for joining our Community!
It sounds like you may have enabled the Dropbox Backup feature to backup your external drives to Dropbox.
If that's so, you can disable it as outlined here and access your backups directly from this page.
I hope this helps!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Thank you!
You're most welcome @DreamingboxUser
See you around the Community and take care!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there,
Im having a similar issue. I would like to upload photos from my cell phone. I accidentally clicked on backup on my dropbox app (cell phone) and so its backing up all my photos. I also have the drop deskbox version installed with Windows. Since i have a free version of dropbox, I looked for the backup section in preference and there is not an area where it talks about " adjust settings" like the instructions say. All i see is to checkmarks on or off to folders and click ok, but that does not even stick because if I go back into the backup tab, all folders are checked again. Extremely frustrating and yet my photos are still synching. Please help. I need to stop the current synching and dismantle the backups permanently but still be able to upload my selected photos from my cell phone. How do I do that please?
Thank you for your help in advance!
Hi @jazzkat10us, if you enabled a backup via your phone, you might be referring to the camera upload feature.
Have you tried these steps to disable it from your phone?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!