Forum Discussion

streamhens's avatar
streamhens
Explorer | Level 4
4 years ago
Solved

I am asked to upgrade even though I have not exceeded my remaining capacity.

 

Storage space
  • Megan's avatar
    Megan
    4 years ago

    Hey there, streamhens, happy Friday! 

     

    Can I ask where you received the upgrade message? Was it through email, or maybe as a notification on your account? 

     

    Let me know more, and we'll take it from there.

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey there, streamhens, happy Friday! 

     

    Can I ask where you received the upgrade message? Was it through email, or maybe as a notification on your account? 

     

    Let me know more, and we'll take it from there.

  • streamhens's avatar
    streamhens
    Explorer | Level 4
    4 years ago

    I guess it took some time to delete the data or something, but the error message has disappeared. Thank you very much.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Awesome news, streamhens! 

     

    If you need anything else, let me know. Have a lovely weekend ahead,enjoy! 

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