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I am asked to upgrade even though I have not exceeded my remaining capacity.

I am asked to upgrade even though I have not exceeded my remaining capacity.

streamhens
Explorer | Level 4
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11.7MB.jpgゼロ.jpg

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff
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Hey there, @streamhens, happy Friday! 

 

Can I ask where you received the upgrade message? Was it through email, or maybe as a notification on your account? 

 

Let me know more, and we'll take it from there.


Megan
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Megan
Dropbox Staff
Go to solution

Hey there, @streamhens, happy Friday! 

 

Can I ask where you received the upgrade message? Was it through email, or maybe as a notification on your account? 

 

Let me know more, and we'll take it from there.


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

streamhens
Explorer | Level 4
Go to solution

I guess it took some time to delete the data or something, but the error message has disappeared. Thank you very much.

Megan
Dropbox Staff
Go to solution

Awesome news, @streamhens

 

If you need anything else, let me know. Have a lovely weekend ahead,enjoy! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    streamhens Explorer | Level 4
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