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I referred two people, but got an error that the invitation was invalid

I referred two people, but got an error that the invitation was invalid

casatik
Explorer | Level 4
Go to solution

Please help me with a technical issue.
I invited two friends to use Dropbox but got a notification that the invitation was invalid. The first person is my colleague, we work in the same office.
The other person is my daughter. We live in the same apartment. With both guests, we often use the same network to access the Internet. Maybe that's why the invitation looks suspicious? Could you help me solve this problem?
It is very convenient to share documents with both your daughter and a colleague through the Dropbox shared folder. I would also like them to get a little bonus of 500MB of extra storage.

I appreciate your help and look forward to any suggestions in this regard.

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
Go to solution

Thanks, I've replied to your email just now. Feel free to reply when you get a chance.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

5 Replies 5

Hannah
Dropbox Staff
Go to solution

Hey @casatik, welcome to the Dropbox Community.

 

Can I actually send you an email, so we can look into this internally?

 

Let me know!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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casatik
Explorer | Level 4
Go to solution

Of course. I am waiting for your letter.

P.S. I apologize for the delay in reply. I'm from Ukraine, it's not always possible 

 

[personal info removed, per the Dropbox Community Guidelines]

Jay
Dropbox Staff
Go to solution

Hi @casatik, I've sent you an email, please could you reply to it as soon as possible to look into this further?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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casatik
Explorer | Level 4
Go to solution

Hello, Jay. 

I replied to your email.

Jay
Dropbox Staff
Go to solution

Thanks, I've replied to your email just now. Feel free to reply when you get a chance.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Jay Dropbox Staff
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    casatik Explorer | Level 4
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    Hannah Dropbox Staff
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