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Storage Space - Full

Storage Space - Full

Aito
New member | Level 2
‎03-03-2023 06:46 AM
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Hello, I'm having trouble with my storage space.

It says it's full and wont sync any files, but I've been deleting files and nothing appears to be happening.

What I dont understand is why when I see my folders/files in the account it reflects that the usage shoud be less than 500mb and dropbox says I'm using 2,7GB (but it wont display in which files/folders).

 

Thanks!

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Mark
Super User II
‎03-03-2023 06:56 AM
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Have you accidentally activated Backup? 

www.dropbox.com/backups 


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


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4 Replies 4

Mark
Super User II
‎03-03-2023 06:56 AM
Go to solution

Have you accidentally activated Backup? 

www.dropbox.com/backups 


 


:penguin: - :penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Aito
New member | Level 2
‎03-03-2023 07:24 AM
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Hi Mark!!

I think that might be it. How can I deactivate it?

 

Thanks!

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Hannah
Dropbox Staff
‎03-03-2023 09:26 AM
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Hey @Aito, if you'd like to disable the backup feature, you can follow the steps here.

 

I hope this helps!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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tdcam
Explorer | Level 4
‎03-03-2023 02:12 PM
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I have been looking EVERYWHERE for that hidden item.  THANKS!!!!

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