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There is literally nothing in my Dropbox and I've unsynced everything and it says it's full

There is literally nothing in my Dropbox and I've unsynced everything and it says it's full

Matt1985
New member | Level 2

My dropbox couldn't have any less in it, and it says my storage is full.  Are you just trying to trick people into upgrading? haha.  My dropbox couldn't be any more cleared out and it says it's at 109%.  I deleted all folders, all content in them, and I've unsynced all devices.  Sick app haha.  

5 Replies 5

Mark
Super User II

Have you accidentally activated Backups?

 

www.dropbox.com/backups ?


 


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Здравко
Legendary | Level 20

Hi @Matt1985,

Have you by any chance enabled (probably unintentionally) on someone (or more) of your devices Dropbox Backup? If so, that can be the issue. Take a look here to check it out. If it's so, disable the backup(s) or if you already unlinked your device, make sure your data are on safe and remove the online backup. The Backups don't appear in the regular files list where you are looking on.

Good luck.

Matt1985
New member | Level 2

"number of backups - 0"

Matt1985
New member | Level 2
Says 0 

Jay
Dropbox Staff

Hi @Matt1985, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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    Jay Dropbox Staff
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    Matt1985 New member | Level 2
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    Здравко Legendary | Level 20
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