Windows 10 - Accidentally Clicked Make Available Offline for 700 GB drive.... How to stop sync?

[Travis_JP]

I was trying to access the folder in a new window and stutter clicked on the context menu and clicked "Make Available Offline" for a drive that's 700 GB of design files..  Aside from quitting the app to prevent it from syncing the entire drive and bricking my hard drive to capacity, is there a way to undo this setting?  I'm afraid to restart the app because I don't know if it will continue the syncing process.

Thanks,

T.

[Travis_JP]

UPDATE - there is a function in the context menu to make it online only again.  But it's still going through the process of syncing 100,000 files so Dropbox is basically useless at the moment until it finishes.

[Jay]

Hi @Travis_JP, thanks for bringing this to our attention.

In general, it should stop syncing to make the files online-only again.

Are you still experiencing this issue on your device?

[Travis_JP]

@Jay

Thanks for the response.  I did reset it to online only but it still went through the process of syncing thousands of files in the Dropbox app.  It did not download anything to my computer directly, but I could not stop the process or reset the sync to what I needed.  So I had to wait for the remaining two hours of the day for it to complete it's sync/index process until I could get the correct folders to update.

For example, I needed to access a specific file in one folder, that the designer had updated on his end.  Since Dropbox was stuck in the sync loop, it was not updating the shared folder, so I could not access the file to start my portion of the work.  Instead I just had to wait until the process completed so that everything was removed from my list and I could re-sync the desired folders.   My workplace operates mostly off Dropbox, but most everyone is on Mac OS.  So far Windows OS version of Dropbox is ok, but not being able to force or hard stop the syncing process is something that I wish we could do.

Thanks,

T.

[Jay]

Just for clarification, has the syncing process finished now, and files are updating normally and are online-only?

[Travis_JP]

Jay - yes it took a couple hours but everything is synced correctly now.

[Jay]

Glad to hear it's working now. If you need any further assistance in the future, please let me know.

Enjoy your week ahead!