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Re: Too many files app crash

Level 2

I have exactly the same issue.  The current Windows build is ramping up to 4 GB and then crashes.  Or even if it doesnt crash, somethingin the software fails.  So even if it doesnt crash it doesent sync either.  I wonder if this couldnt be solved by using a 64 bit client that could address more than 4 GB of memory.  But so far I havent seen that as an option for Windows at the moment.

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Re: Too many files app crash

Dropboxer
Hey there (@Josh D.3), as I’ve located your open Support request on our system on my end & I can see that you’re currently discussing this matter with my colleague there, I’ve included a note of your comments here, so as to have all relevant info on the same email chain. 
 
Because we’ll need to check back in a bit more depth having all our tools available, I’ve discussed it with them & they’ll get back in touch with you on that correspondence. 
 
I hope that this gets resolved soon for you & please do let me know here in case you need further assistance in any way & I’ll check back with you asap. Thanks again for bearing with us while we’re looking into this! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Re: Too many files app crash

Level 2

I also had issues with this when adding ~100,000 files to a Dropbox folder.  It took about 2 weeks for Dropbox to process through them, and there were lots of errors in the log files.  

The selective sync isn't an option for me as the directory contains 10's of thousands of files (.pdf).  Does anyone have any strategies for uploading a large number of files like this?  

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Re: Too many files app crash

Dropboxer
Hey @el_francis, I’m wondering if you’re working with more than 300,000 files within the Dropbox folder at the moment thus causing you the latency you mentioned. Could this be the culprit by any chance? 
 
Kindly note that- generally speaking- you can try adjusting your bandwidth locally to sync a bit faster & (depending on your plan) prioritize a file to sync ahead of others on the Dropbox app on your computer. 
 
Please have a look at my recommendations at your earliest convenience & let me know how you get on with my advice or if I’ve misunderstood your inquiry in any way on our discussion here. Thanks & enjoy the rest of your day until we talk again! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Too many files app crash
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