Brown icon in left bottom corner of my files

[Mani26750]

Hello,

On several files, I have a brown icons in left bottom corner of my files.(see below)

in fact, in the same folder, there are green logos on fils but sometime there are brown logo

I want import this files in Lightroom but  seem that files with brown logo can't be import.

So :

1/ What mean brown logo ? 

2/ How can I "fix" it to import files in lightroom ?  

Thank you

[Mark · Accepted solution]

The brown logo isnt a Dropbox one. My guess is you've enabled the Briefcase function in Windows: https://www.techmesto.com/how-to-enable-briefcase-feature-in-windows-10

This is not supported in Dropbox and Dropbox can only sync/use/work with files that are in its own directory. So to use them you need to move the files directly in to Dropbox rather than just linked. 

[Mani26750]

Thank your for your reply but I don't understand one thing.

Indee ; you have written :  "So to use them you need to move the files directly in to Dropbox rather than just linked. "

Files in dropboxs come from a supplier ans files were in the dropbox cloud

I have synchronisae them to have files on my computers few day ago

Then , Yesteraday or the day before yesterday, I have did a copy past on some files and it seem that this logo appears for this action.

So I don't understand when you say "So to use them you need to move the files directly in to Dropbox rather than just linked. beacause for me they are already

Thank you for your help

[Rich]

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@Mani26750 wrote:

On several files, I have a brown icons in left bottom corner of my files.(see below)

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@Mark is correct; the box icon overlay isn't part of Dropbox. It's part of OneDrive, and it's interfering with your Dropbox. You'll need to disable OneDrive or find a way to get it to stop syncing your Dropbox as well.

[Kim chao]

Hi,May i ask have you fix this now?I also got this with my win11 computer,it's super annoying and I have tried many methods,but both of them dons't work,unless uninstall the onedrive

[Nancy]

Hi @Kim chao, I hope you’re doing great! 

Since this icon isn’t related to Dropbox, I’m afraid you’ll need to get in touch with Microsoft for further support.

If you need something else though, give me a nudge.

[Kim chao]

Hi,Nancy,

thanks for your reply, since many people said that this is caused by the onedrive, I have tried to unlink and uninstall the onedrive from my computer,but the files in my dropbox still has this brown box icon,and I still hard to sync files with dropbox,and even it will lead the crush of my windows explorer

[Megan]

Hi @Kim chao, when you say you have a hard time syncing your content to Dropbox, could you let me know more of this? 

What is the problem you're facing? Also, is OneDrive installed to your device at the moment? 

[Kim chao]

Hi,Megan,thanks for your reply. Yes,I have onedrive on my computer , once I want to open a file in the dropbox it will not syncing and will not only cause the crush od DB,but also the windows explorer. Since many people said that this leads by the onedrive.t I also have tried to remove the Onedrive from my computer ,but still has this problem.

And I have also find another thing about this,I have three computers and both of them loggin a dropbox account,but it seems just working well in the computer which is the first one with Db, neither of both other two computers(one win10 and one win11) which logged in to DB later could not working well. so I guess this is may not the problem of Onedrive and win11, but the problem of DB in Multible devices.

[Kim chao]

I have found another thing about this, I have three computers and both of them loggin a dropbox account,but it seems just working well in the computer which is the first one with Db, neither of both other two computers(one win10 and one win11) which logged in to DB later could not working well. so I guess this is may not the problem of Onedrive and win11, but the problem of DB in Multiple devices.