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Re: Downloading 609 doc files for 24 hours now

Downloading 609 doc files for 24 hours now

aureliozl3
Helpful | Level 6

My Windows desktop dropbox hasn't updated the Dropbox website files since July of this year. Most of my files are DOC files. I have the latest version of Dropbox.

 

I just bought a laptop and installed dropbox. A DOC files I made on the laptop updated almost instantly on the Dropbox website.

 

My desktop dropbox says "Downloading 609 files..." for about 24 hours now.  All those files are DOC files.

 

What's going on? Why hasn't my desktop updated since July? And why is it taking forever to download 609 DOC files on a cable network.

 

My Preference says Not to limit bandwidth.

15 Replies 15

Megan
Dropbox Staff

Hey @aureliozl3, I just reached out to you in your Community-linked email address. Respond back to me whenever you can.

 

See you there. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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aureliozl3
Helpful | Level 6
How do I access that address?

Megan
Dropbox Staff

Hey @aureliozl3, you should be able to see my message in your email's inbox. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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aureliozl3
Helpful | Level 6

Where is my Dropbox email?  I am not finding an inbox anywhere on the Dropbox site or the Dropbox forum. Can you send me a link?

 

Or are you talking about the email that I used to sign into Dropbox because I'm not seeing anything there either.

Jay
Dropbox Staff

Hi @aureliozl3, I've sent you an email, please could you check your spam folder in case it went there?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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aureliozl3
Helpful | Level 6
I got it, Jay, and responded via email.
Need more support?