Drop Box is not saving InDesign files!

[moyerowl]

My InDesign files download as a weird text file. ALL OF THEM. Has Drop Box lost all my InDesign files?? I tried going to earlier versions but they don't exisit. Here's what I get instead of my files:

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[Mark]

You need to download what will look like the folder from the area you saved them in (InDesign is actually a package of files saved which Macs turn in to a file - everybody else sees it as lots of files though).

When you download this file you may need to rename the .zip to whatever extension InDesign has.

[mna]

Same problem - I was trying to work on a file at home that had been saved at the office. I cannot synch my whole 'work in progress' folder to my home machine as it is too small, so I selective synch.

My work around was to move the sub-folder into the main dropbox folder and then selectively synch that.

Took 30 mins but files were fine

[Ed]

Glad to hear it worked @mna

@moyerowl - when downloading them as advised, do they open fine for you now?

[mna]

I still have the same problem as you in that if I ty to download a single file I get a text file - just like yours - the problem with the offered solution is that all my indesign files are in the same folder which is huge and I couldnt download the whole thing as my HD at home is too small. So What I did was make a smaller folder and moved the indesign files I needed into that then moved that to the main window and synched. I will try downloading that folder as advised tonight and see if that works too. The only issue there is that I end up with a lot of duplicate files on different machines which is the reason i started using dropbox in the first place - ie to avoid duplicates.

The only way I can get it to work efficiently is to synch all my current files  - catch 22

[moyerowl · Accepted solution]

Luckily, the solution to my problem was very easy. When Drop Box downloads the InDesign file it adds a .TXT to the file name. Don't know why. All I had to do was delete the ".txt" on the file name and it became a perfect InDesign file. Thank you to the pepole who replied!!

[mna]

that is nuts!!!   thanks for sharing it - I just tried and it works!!

[CathyAK]

Here it is July 2018 and this is still happening. Deleting the .txt extention or downloading the whole folder fix the problem, but why is this happening? I assumed I was doing something wrong, but we can all be doing something wrong. 

[Walter]

Hey there @CathyAK - thanks for pointing this out!

I have asked an expert of our team and will get back to you on this matter once I have an update. 

In the meantime, thank you for your patience and have a lovely day ahead!

[Frank_S]

Hey all,

Just to follow up on this thread, our engineering team pushed a fix for this late last week - InDesign files should now be downloading normally, without appending a .txt to the end of the file name. If anyone is still experiencing this, please let me know! 

Thanks!

Frank