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I cannot open files within one of my folders on my desktop app. I get the error message "There was an error opening this file. Access denied." I am able to open the files in this folder on the web or on my home laptop, but not at my work PC. My boss is also having the same issue. I checked the number of pathways thinking that might be it, but if I go to another folder with the same amount of pathways, I don't have any issues.
Hi everyone. It turns out that the file path was way too long. We shortened a bunch of the folder names and that seemed to work! Thanks for all the help.
Thanks for letting us know. this will help someone in the future if they have the same issue
Happy Dropboxing
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if this works and it was a solution, please click on Accept as Solution. Also clicking on Likes would be super. Thanks!
Hi there!
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